Cybrosys Assista

Troubleshooting ​

This guide provides solutions for common issues you might encounter while using the Cybrosys Assista PyCharm plugin. If you don't find your issue here, please visit our Support page.

Installation Issues ​

Plugin Not Found in Marketplace ​

Symptoms:

  • Plugin doesn't appear in PyCharm's marketplace
  • Search returns no results

Solutions:

  1. Verify PyCharm version (2023.1 or later required)
  2. Check internet connection
  3. Clear PyCharm cache:
    • Go to File → Invalidate Caches
    • Select all options
    • Click Invalidate and Restart

Installation Fails ​

Symptoms:

  • Installation process fails
  • Error messages during installation
  • Plugin doesn't appear after restart

Solutions:

  1. Check PyCharm logs:
    • Go to Help → Show Log
    • Look for error messages
  2. Verify system requirements:
    • Python 3.8 or later
    • Sufficient disk space
    • Proper permissions
  3. Try manual installation:
    • Download plugin from website
    • Install from disk

Configuration Issues ​

Plugin Settings Not Saving ​

Symptoms:

  • Settings changes don't persist
  • Configuration resets after restart
  • Custom templates not saved

Solutions:

  1. Check file permissions:
    • Verify PyCharm config directory
    • Ensure write access
  2. Reset settings:
    • Export current settings
    • Reset to defaults
    • Re-import settings
  3. Check for conflicts:
    • Disable other plugins
    • Test in safe mode

Odoo Path Not Recognized ​

Symptoms:

  • Module templates not working
  • Code completion not functioning
    • Smart suggestions missing
    • Model names not recognized

Solutions:

  1. Verify Odoo installation:
    • Check path in settings
    • Ensure Odoo is installed
    • Verify version compatibility
  2. Update plugin settings:
    • Go to Settings → Tools → Cybrosys Assista
    • Set correct Odoo path
    • Add custom module paths
  3. Rebuild indices:
    • Go to File → Invalidate Caches
    • Select "Clear file system cache"
    • Click Invalidate and Restart

Feature-Specific Issues ​

Module Template Generator ​

Symptoms:

  • Templates not appearing
  • Generation fails
  • Missing files or folders

Solutions:

  1. Check template cache:
    • Clear template cache
    • Rebuild indices
  2. Verify module structure:
    • Check target directory
    • Ensure proper permissions
  3. Review error logs:
    • Check PyCharm logs
    • Look for specific errors

File Creator ​

Symptoms:

  • New file menu not appearing
  • Template selection fails
  • Generated files incomplete

Solutions:

  1. Verify context menu:
    • Right-click in correct location
    • Check for "New Odoo File"
  2. Check templates:
    • Verify template files
    • Update if needed
  3. Review permissions:
    • Check directory access
    • Verify file creation rights

Code Snippets ​

Symptoms:

  • Snippets not appearing
  • Trigger not working
  • Wrong completions

Solutions:

  1. Check snippet settings:
    • Verify trigger word
    • Check language settings
  2. Update snippets:
    • Clear snippet cache
    • Rebuild indices
  3. Verify file type:
    • Check file extension
    • Ensure proper language

Smart Suggestions ​

Symptoms:

  • No suggestions appearing
  • Wrong suggestions
  • Performance issues

Solutions:

  1. Check indexing:
    • Rebuild indices
    • Clear caches
  2. Verify model detection:
    • Check Odoo path
    • Update model cache
  3. Review settings:
    • Check completion settings
    • Verify language support

Code Inspection ​

Symptoms:

  • Inspections not running
  • False positives
  • Missing inspections

Solutions:

  1. Check inspection settings:
    • Verify enabled inspections
    • Adjust severity levels
  2. Update inspection rules:
    • Review custom rules
    • Reset to defaults
  3. Clear inspection cache:
    • Rebuild indices
    • Clear caches

Performance Issues ​

Slow Plugin Response ​

Symptoms:

  • Delayed suggestions
  • Slow template generation
  • High CPU usage

Solutions:

  1. Optimize settings:
    • Reduce inspection scope
    • Limit suggestion depth
  2. Clear caches:
    • Clear file system cache
    • Rebuild indices
  3. Check system resources:
    • Monitor CPU usage
    • Check memory usage
    • Verify disk space

High Memory Usage ​

Symptoms:

  • PyCharm becomes slow
  • High memory consumption
  • Frequent freezes

Solutions:

  1. Adjust memory settings:
    • Increase heap size
    • Reduce cache size
  2. Optimize plugin:
    • Disable unused features
    • Reduce inspection scope
  3. System maintenance:
    • Close unused projects
    • Clear system caches
    • Restart PyCharm

Common Error Messages ​

"Plugin Not Compatible" ​

Solution:

  • Update PyCharm to latest version
  • Check plugin version compatibility
  • Contact support if issue persists

"Odoo Path Not Found" ​

Solution:

  • Verify Odoo installation path
  • Update plugin settings
  • Check path permissions

"Template Generation Failed" ​

Solution:

  • Check target directory permissions
  • Verify template files
  • Clear template cache

"Indexing Failed" ​

Solution:

  • Clear file system cache
  • Rebuild indices
  • Check disk space

Getting Help ​

If you're still experiencing issues:

  1. Check Documentation

    • Review feature guides
    • Read best practices
    • Check known issues

  2. Community Support

    • Visit our forum
    • Check GitHub issues
    • Join developer community

  3. Contact Support

    • Submit support ticket
    • Provide detailed information
    • Include error logs

Next Steps ​